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Downdetector relies on crowdsourced user reports, which means outages only show up after enough people complain. ServiceAlert.ai monitors official vendor status pages directly — over 1,000 of them — every 5 minutes, so you know about incidents the moment the provider acknowledges them, not after the fact. On top of that, we layer in user reports and social signals (Reddit, Hacker News) for early warning before providers even update their status page.

Beyond detection, ServiceAlert.ai lets you get alerted via Email, Slack, Teams, Discord, SMS, or Webhooks — Downdetector doesn't offer proactive alerts. And with our Uptime Monitoring add-on, you can monitor your own infrastructure alongside the vendors you depend on, all in one platform.

For the Pro plan, you pay $10 per user per month. The Business plan is $75/month. Each user gets their own login and can configure their own alert preferences and service selections.

With Pro, Business, and Enterprise plans, you can select only the services your organization actually uses. Instead of receiving alerts for every service we monitor, you configure your workspace to track just the vendors that matter to you. This reduces noise and keeps your team focused on relevant incidents.

All plans include email alerts and browser push notifications. Pro adds early signal alerts and customizable alert rules. Business adds Slack, Google Chat, Discord, and Webhooks. Enterprise adds Microsoft Teams and custom integrations. You can configure different channels for different services or severity levels.

ServiceAlert.ai polls official vendor status pages, RSS feeds, and status APIs every 5 minutes. On top of that, we watch user reports and social signals (Reddit, Hacker News) for early warning signs. Alerts fire when a service's status changes or when Early Signal activity spikes.

Enterprise plans include SSO support via SAML 2.0 and OIDC. This works with most identity providers including Okta, Azure AD, Google Workspace, and OneLogin. Contact our sales team to discuss your specific requirements.

Yes. The Personal plan is free forever, so you can explore the platform at no cost. For Pro and Business features, sign up today to access scoped monitoring and early signal alerts.

Pro and Business plans accept all major credit cards via Stripe. Enterprise plans can be invoiced with NET-30 payment terms. Annual billing is available with a discount.

You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, credits will be applied to your next billing cycle.