Incident Analytics
MTTR trends, severity patterns, and resolution intelligence across 2336+ cloud services
Incident Volume & Severity
Daily Incident Volume (90 days)
Severity Distribution
Resolution & Timing Patterns
MTTR Trend (weekly average)
Incidents by Day of Week
Most Affected Services
| Service | Incidents | MTTR | Worst Severity |
|---|---|---|---|
|
|
546 | — | Major |
|
|
104 | — | Major |
|
|
93 | — | Major |
|
|
57 | — | Major |
|
|
46 | — | Minor |
|
|
34 | — | Critical |
|
|
33 | — | Critical |
|
|
33 | — | Major |
|
|
31 | — | Minor |
|
|
29 | — | Minor |
| Claude | 29 | — | Critical |
|
|
25 | — | Critical |
|
|
21 | — | Minor |
|
|
19 | — | Major |
|
|
19 | — | Major |
|
|
17 | — | Critical |
|
|
17 | — | Critical |
|
|
16 | — | Minor |
|
|
16 | — | Major |
|
|
15 | — | Minor |
Get instant alerts when your cloud vendors experience outages.
Set Up Real-Time AlertsUnderstanding Incident Analytics
Mean Time To Resolution (MTTR) is a key reliability metric that measures how quickly cloud vendors resolve incidents. Lower MTTR indicates a more responsive operations team. By tracking MTTR trends over time, teams can identify whether their vendors are improving or degrading in incident response capability.
How We Compute Analytics
ServiceAlert.ai monitors 2336+ cloud services around the clock, detecting incidents from official status pages, API endpoints, and community reports. This page aggregates 90 days of incident data to compute MTTR trends, severity distributions, day-of-week patterns, and per-component breakdowns. All incident data can be exported as CSV or JSON for your own analysis.
For individual service reliability, see Uptime Rankings or SLA Compliance.