ServiceAlert.ai Blog
Insights on cloud service reliability, outage trends, incident response, and monitoring best practices.
When Drones Hit the Cloud: How Iran's Strikes on AWS Data Centers Took Down the Internet
On March 1, 2026, Iranian drones struck three AWS data centers in the UAE and Bahrain — the first time cloud infrastructure was deliberately targeted in a military conflict. Here's what went down, what broke, and what it means for every team that depends on the cloud.
Read more →Why SSL Certificate Monitoring Should Be on Every DevOps Checklist
Expired SSL certificates cause outages, browser warnings, and lost customer trust. Learn why automated certificate monitoring is essential and how to prevent SSL-related downtime.
Read more →Typosquatting: How Attackers Exploit Your Brand and How to Stop Them
Typosquatting domains that impersonate your brand are used for phishing, credential theft, and fraud. Learn how typosquatting works, why it's dangerous, and how to detect it before your customers get scammed.
Read more →One Person Monitoring Everything Is a Single Point of Failure
Most teams route all uptime alerts to one engineer. When that person is unavailable, asleep, or just overwhelmed, incidents go undetected. Here's how to build team-based alerting that actually works.
Read more →AI APIs Are Now Critical Infrastructure — Are You Monitoring Them?
As engineering teams embed OpenAI, Anthropic, Gemini, and other AI APIs into production systems, these services have become critical dependencies. Here's what you need to know about monitoring them.
Read more →Slack vs Microsoft Teams: Which Has Better Uptime?
A data-driven comparison of Slack and Microsoft Teams reliability, outage history, and incident response. Find out which communication platform has better uptime for your team.
Read more →What to Do When AWS Goes Down: A Practical Guide
Step-by-step guide for what to do when AWS experiences an outage. Covers immediate response, customer communication, and long-term resilience strategies.
Read more →Cloud Outage Trends: What We Learned Monitoring 2,300+ Services
Analysis of cloud service outage patterns and trends based on monitoring 2,300+ services. Insights on which services are most reliable and common outage patterns.
Read more →Multi-Cloud Monitoring: Why You Need to Track All Your Dependencies
Learn why monitoring a single cloud provider isn't enough. Discover strategies for tracking all your SaaS and cloud dependencies to prevent surprise outages.
Read more →Why Checking Status Pages Isn't Enough for Outage Detection
Status pages are often slow to update and miss issues. Learn why relying on vendor status pages alone leaves you vulnerable and what to do instead.
Read more →The Real Cost of Cloud Downtime in 2026
Breaking down the true cost of cloud service outages in 2026 — from direct revenue loss to customer churn, engineering time, and reputation damage.
Read more →How to Build an Incident Response Plan for Third-Party Outages
A step-by-step guide to creating an incident response plan for when your cloud service dependencies go down. Practical templates and real examples.
Read more →How to Set Up Outage Alerts in Slack, Teams, and Discord
Step-by-step tutorial for configuring real-time outage alerts in Slack, Microsoft Teams, and Discord using ServiceAlert.ai webhooks.
Read more →SaaS Vendor Reliability Checklist: 10 Questions to Ask Before You Buy
Evaluate SaaS vendor reliability before signing a contract. 10 essential questions about uptime, status pages, SLAs, incident response, and data resilience.
Read more →Learning from Outages: How to Run Effective Postmortems
A practical guide to running blameless postmortems after service outages. Includes templates, facilitation tips, and how to turn incidents into lasting improvements.
Read more →Understanding SLA Uptime Percentages: What Do the Nines Mean?
Learn what 99.9%, 99.99%, and 99.999% uptime really mean in terms of allowed downtime. A practical guide for DevOps and engineering teams.
Read more →Mapping Your API Dependencies Before They Map You
Learn how to discover, document, and monitor all your API and service dependencies. Prevent surprise outages caused by undocumented third-party integrations.
Read more →The Biggest Cloud Outages of 2025: Lessons Learned
A roundup of the most impactful cloud service outages of 2025, what caused them, how long they lasted, and what we can learn from each incident.
Read more →About This Blog
The ServiceAlert.ai blog covers cloud service reliability, outage analysis, and monitoring best practices. We share insights from monitoring 2336+ cloud services 24/7, helping DevOps teams, SREs, and engineering leaders make better infrastructure decisions.
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