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Shopify Outage History

Uptime record, past incidents, and downtime history for Shopify.

Checking current status...
81.3% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 7May 7

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 100% 7 0
April 2026 80% 30 6
March 2026 77.4% 31 7
February 2026 82.6% 23 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 6 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Merchants may experience issues when trying to access the Shopify admin
major

Started: Apr 29, 1:14 PM

monitoring
This issue has been resolved and is being monitored.
Apr 29, 2:52 PM
monitoring
This issue has been resolved and is being monitored.
Apr 29, 1:47 PM
identified
We've identified the problem admin and we're implimenting a solution.
Apr 29, 1:44 PM
investigating
We are investigating and will keep you updated.
Apr 29, 1:25 PM
investigating
Merchants may experience issues when trying to access the Shopify admin. This is also affecting the Dev Dashboard. We are investigating into the issue and will keep you updated.
Apr 29, 1:14 PM
Some merchants may experience delays or failures related to Shopify Flow and Webhooks
minor

Started: Apr 28, 2:46 PM

monitoring
This issue has been resolved and is being monitored.
Apr 28, 8:33 PM
investigating
We are still working on improvements in delay time and to resolve the issue.
Apr 28, 7:34 PM
investigating
We are seeing improvements in delay times, and are continuing to monitor that.
Apr 28, 6:30 PM
investigating
We are still working to resolve the issue.
Apr 28, 5:14 PM
investigating
We are working to resolve the issue, and will continue to keep you updated.
Apr 28, 4:29 PM
investigating
We are still investigating and will continue to keep you updated.
Apr 28, 3:03 PM
investigating
We are investigating the issues related to Shopify Flow and webhooks, and will keep you updated.
Apr 28, 2:46 PM
Analytics and reports may not show updated information.
minor

Started: Apr 24, 2:01 PM

monitoring
This issue has been resolved and is being monitored.
Apr 24, 10:07 PM
identified
We are still working to resolve the issue with analytics and reports. We will provide an update in 4 hours, or sooner if more information becomes available.
Apr 24, 8:03 PM
identified
We've identified the problem impacting analytics and reports. A resolution is in progress.
Apr 24, 6:56 PM
identified
We've identified the problem impacting analytics and reports. A resolution is in progress.
Apr 24, 5:47 PM
identified
We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
Apr 24, 4:37 PM
identified
We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
Apr 24, 3:42 PM
investigating
We are continuing to investigate and will keep you updated.
Apr 24, 2:19 PM
investigating
Reports and analytics may be delayed in reporting accurate figures for some stores; however, no data has been lost. We are actively working on a resolution.
Apr 24, 2:01 PM
Order details pages may not show fulfilled line item cards in Admin and POS
minor

Started: Apr 24, 12:08 AM

monitoring
This issue has been resolved and is being monitored.
Apr 24, 2:47 AM
identified
We have identified the problem impacting Order details showing fufillment items and are working on a solution.
Apr 24, 1:38 AM
identified
We have identified the problem impacting Order details showing fufillment items and are working on a solution.
Apr 24, 12:27 AM
investigating
Some merchants may be experiencing issues seeing fulfilled items or line-items cards in their Admin, POS and as well as other apps that rely on Order details information. Please note, the underlying fulfillments are unimpacted, and line items are still being fulfilled. Customers are able to make orders as normal.
Apr 24, 12:08 AM
Merchants may experience errors when using Shopify POS embedded apps
minor

Started: Apr 6, 6:48 PM

identified
We are working to resolve the identified POS embedded app issue and will provide an update in 4 hours, or sooner if more information becomes available.
Apr 7, 12:16 AM
identified
We've identified the problem impacting POS embedded apps and we're working on a solution.
Apr 6, 11:19 PM
identified
We've identified the problem impacting POS embedded apps and we're working on a solution.
Apr 6, 10:17 PM
identified
We've identified the problem impacting POS embedded apps and we're working on a solution.
Apr 6, 9:17 PM
identified
We've identified the problem impacting POS embedded apps and we're working on a solution.
Apr 6, 8:24 PM
investigating
We are investigating and will keep you updated.
Apr 6, 7:56 PM
investigating
We are investigating and will keep you updated.
Apr 6, 7:04 PM
investigating
Some Shopify POS embedded apps may not load as expected. Users may see blank pages when trying to load Shopify POS embedded apps. This issue is not expected to impact checkouts.
Apr 6, 6:48 PM
Some customers experiencing issues loading the Shop app
minor

Started: Apr 1, 12:54 AM

monitoring
This issue has been resolved and is being monitored.
Apr 1, 1:11 AM
identified
We've identified the problem impacting Shop app and we're working on a solution.
Apr 1, 1:00 AM
investigating
Some customers may experience issues with loading the Shop app. This affects the shop.app website and Shop mobile app. Shop Pay is not impacted.
Apr 1, 12:54 AM
March 2026
Customers may encounter error messages when attempting to checkout
major

Started: Mar 23, 1:52 AM

monitoring
This issue has been resolved and is being monitored.
Mar 23, 2:07 AM
investigating
Some customers may be experiencing errors when attempting to checkout on Shopify Payments Portugal.
Mar 23, 1:52 AM
Help Center and Live Chat are unavailable
major

Started: Mar 20, 7:53 PM

investigating
We are investigating and will keep you updated.
Mar 20, 8:08 PM
investigating
Our Help Center and live chat support may be intermittently unavailable due to a technical issue. Sidekick may also be experiencing issues when fetching Help Center documents. We’re investigating and will keep you updated. For the time being, please contact our 24/7 support team using another method.
Mar 20, 7:53 PM
Some merchants and customers experiencing issues accessing the storefront
minor

Started: Mar 20, 11:47 AM

monitoring
This issue has been resolved and is being monitored.
Mar 20, 11:58 AM
investigating
We are investigating and will keep you updated.
Mar 20, 11:54 AM
investigating
Storefronts may be currently be displaying 500 errors. We are investigating and will keep you updated.
Mar 20, 11:47 AM
Some merchants encountering error messages while attempting to access the POS channel
major

Started: Mar 20, 9:25 AM

identified
We've identified the problem impacting some merchants ability to access the POS channel within the admin and we're working on a solution.
Mar 20, 10:05 AM
investigating
We are investigating and will keep you updated.
Mar 20, 9:42 AM
investigating
Merchants may experience issues when trying to access the Shopify Point of Sale channel within the admin. The error will appear as Unexpected Application Error! Unknown error. We are currently investigating.
Mar 20, 9:25 AM
Combined Listing Products Showing Sold Out on Storefront
minor

Started: Mar 19, 6:33 PM

monitoring
We have mitigated the issue affecting incorrect "out of stock" messages for combined listing products on storefront and continue to monitor to ensure full resolution.
Mar 19, 8:59 PM
identified
We are in the process of rolling out a stable fix to address the issue causing incorrect "out of stock" error messages on Storefronts.
Mar 19, 8:43 PM
identified
We've identified the problem causing incorrect "out of stock" messages on Storefronts for combined product listings and are actively working on a solution.
Mar 19, 7:28 PM
investigating
We are investigating and will keep you updated.
Mar 19, 6:49 PM
investigating
Storefronts may currently be intermittently displaying error messages, or out of stock errors for combined listing products. Standard product listings are not currently impacted.
Mar 19, 6:33 PM
Some merchants and customers experiencing issues accessing the storefront
minor

Started: Mar 12, 7:48 PM

identified
We've identified the problem impacting storefront search and we're working on a solution.
Mar 12, 7:59 PM
investigating
Storefronts may be currently showing search results cannot load, some Shops have delayed or failed search operations.
Mar 12, 7:48 PM
Multiple Shopify tools and systems are down
major

Started: Mar 12, 4:01 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 12, 4:39 PM
identified
The issue has been identified, and we are working on implementing a fix.
Mar 12, 4:19 PM
investigating
We have identified the issue and seeing recovery but will continue to stay on top of this until fully recovered.
Mar 12, 4:09 PM
investigating
We are continuing to investigate this issue.
Mar 12, 4:05 PM
investigating
We are currently aware of issues with access to admins, Shopify POS, and shopify.com not working as expected. We are working on a resolution.
Mar 12, 4:01 PM
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